Welcome to Decolinker. These Terms of Service (the "Terms") are a binding agreement between you and Decolinker ("Decolinker", "we", "us", "our") governing your access to and use of our website, marketplace, dashboards, tracking technology, and related services (together, the "Platform"). By creating an account or using the Platform, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Platform.
1. Who can use Decolinker
In plain terms: You must be 18+, provide accurate information, and keep your account secure.
You must be at least 18 years old and legally capable of entering into contracts. If you use the Platform on behalf of a company, you confirm you are authorized to bind that company, and "you" includes that company. You are responsible for the accuracy of your registration information, for keeping your login credentials confidential, and for all activity under your account. Notify us immediately of any unauthorized use.
2. What the Platform is
Decolinker operates two distinct services:
- The Marketplace — a network where merchants list products and affiliates generate tracking links to promote them. Clicks and sales are tracked by the Platform, and commissions are calculated on confirmed sales as described in Section 6.
- The Affiliate Program Directory — an informational catalog of third-party affiliate programs operated by external companies. These programs are notoperated, endorsed, or verified by Decolinker unless explicitly marked as verified. Applying to them takes you to the third party's own website under their own terms. We do not track, process, or guarantee any transaction or payout arising from a directory listing, and we are not a party to any relationship you form with those companies. Commission rates and signup links shown in the Directory may be outdated — always confirm current terms directly with the program operator.
3. Merchant terms
In plain terms: You own your content but give us permission to display it. You are fully responsible for your products, their legality, delivery, and customer service.
3.1 Listings and content ownership
Merchants retain full ownership of the content they upload — product titles, descriptions, images, pricing, and brand materials ("Merchant Content"). By uploading Merchant Content, you grant Decolinker a worldwide, non-exclusive, royalty-free license to host, display, reproduce, and distribute that content on the Platform and in Platform-related promotion (for example, showing your listing in marketplace search results or allowing affiliates to reference it) for as long as the listing is live plus a reasonable wind-down period. This license exists solely to operate the Platform — we do not sell your content or claim ownership of it.
3.2 Merchant responsibility and liability
As a merchant, you are solely responsible for:
- The accuracy, legality, and safety of every product you list, in every market where you sell it;
- Holding all licenses, certifications, and regulatory approvals your products require;
- Fulfilment, shipping, returns, refunds, warranties, and customer support for your products;
- Honoring the commission rates you publish for the duration of a confirmed sale's attribution;
- All taxes, duties, and fees connected to your sales.
Decolinker is a technology intermediary, not the seller of record for merchant products. You will indemnify Decolinker against claims arising from your products or Merchant Content as described in Section 12.
3.3 Prohibited products
You may not list products that are illegal in any market you target, counterfeit, deceptive (including unsubstantiated health or earnings claims), weapons, recreational drugs, adult content, or anything that infringes third-party intellectual property. We may remove any listing at our discretion.
Merchants selling regulated or higher-scrutiny categories (for example, nutritional supplements, health claims, or other goods subject to advertising or safety regulation) remain solely responsible for their own product compliance and for the terms of whatever payment processor they use to collect payment from their own customers — Decolinker never processes or touches that consumer-facing transaction (see Section 6.1).
4. Affiliate terms
In plain terms: Promote honestly. Disclose your affiliate relationship. No spam, no fake clicks, no buying ads on our brand name.
As an affiliate, you agree to:
- Disclose your affiliate relationship clearly wherever you share tracking links, as required by the US FTC Endorsement Guides, the UK CMA/ASA rules, and equivalent laws in your market;
- Promote only in ways that are legal, truthful, and consistent with the merchant's published terms;
- Notgenerate clicks or sales through spam, unsolicited messaging, cookie stuffing, forced clicks, bots, self-purchases intended to earn commission, misleading claims, or trademark bidding on "Decolinker" or merchant brand names without written permission;
- Not present yourself as the merchant or as Decolinker.
Every commission is earned on a real, confirmed sale to a real customer and paid to the affiliate who drove that sale — one tier, always tied to an actual transaction. Decolinker is nota multi-level marketing program: no affiliate earns any commission from another affiliate's activity, recruitment, or signup, and recruiting other affiliates is never itself compensated.
Violations may result in forfeiture of unpaid commissions attributable to the violation, suspension, or termination.
5. Tracking and attribution
Sales are attributed to the affiliate whose tracking link the customer most recently clicked, using an attribution cookie with a 30-day window (last-click attribution). If the cookie is deleted, blocked, or expired at the time of purchase, no commission is owed. Our tracking records are the system of record for clicks, conversions, and commissions, absent manifest error.
6. Fees, payments, and payout cycle
In plain terms: We collect our 6% fee (of the sale price, not the commission) the moment a sale happens. Affiliate commissions are held for a 30-day refund window, then paid in the next monthly payout run. Refunded or fraudulent sales don't earn commission.
6.1 Platform fees (incoming)
Decolinker's platform fee is 6% of the gross sale price of each transaction processed through the Marketplace — calculated on what the customer paid, not on the commission the affiliate earns. For example, on a $100 sale the platform fee is $6, regardless of the commission rate you set.
Decolinker never collects payment from your customer directly and is not the payment processor, merchant of record, or party to that sale — you collect payment from your own customer through your own store and its own payment processor. What we bill you, on a recurring cycle, is a single combined service charge covering the platform fee and commissions your affiliates earned, using our payment provider (currently Stripe or PayPal, depending on your billing setup) strictly as a B2B invoicing/collection tool between Decolinker and you as a business — it is not connected to, and does not require disclosing, your own storefront transaction. The fee is calculated at the time of each transaction, at the rate published on our pricing page and in this section at the time of sale, then billed on the cycle described in 6.3. Where we invoice a merchant or partner separately for services, invoices are due within 14 days of the invoice date. Amounts unpaid after 14 days may accrue interest at the lesser of 1.5% per month or the maximum lawful rate, and we may suspend the related account until settled.
6.2 Commission validation (the holding window)
A commission becomes validated 30 days after the sale date, provided the sale has not been refunded, cancelled, charged back, or flagged for fraud during that window. This window exists to match consumer refund rights; commissions on reversed sales are void.
6.3 Payouts (outgoing)
- Validated commissions are paid in monthly payout cycles, no later than the 15th day of the month following validation;
- The minimum payout threshold is USD 50; smaller balances roll forward to the next cycle;
- Where Decolinker owes any third-party supplier for invoiced services, we settle valid invoices within 30 days of receipt;
- You are responsible for providing accurate payout details and for any taxes on amounts you receive.
6.4 Clawbacks, holds, and errors
If a sale is refunded or charged back after payout, we may deduct the corresponding commission from pending or future balances. We may hold payouts for up to 90 days where fraud is reasonably suspected, pending investigation. We may correct commission calculation errors prospectively and retrospectively; material corrections will be notified to you.
7. Intellectual property
The Platform — its software, design, branding, and data compilations — belongs to Decolinker and its licensors. We grant you a limited, revocable, non-transferable right to use it as intended by these Terms. You may not copy, scrape, reverse-engineer, or resell the Platform. Feedback you give us may be used without obligation to you.
8. Acceptable use
You may not interfere with the Platform's operation, probe or breach its security, access other users' data, use automated tools to extract data at scale, or use the Platform to violate any law. We may throttle, suspend, or terminate access to protect the Platform and its users.
9. Third-party services
The Platform integrates third-party services (for example, sign-in with Google, hosting, and database infrastructure). Those services have their own terms, and we are not responsible for them. Directory listings are third-party programs as described in Section 2.
10. Disclaimers
The Platform is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted operation, error-free tracking, any level of earnings, or the conduct of any merchant, affiliate, or directory-listed program. Nothing in these Terms excludes liability that cannot lawfully be excluded, including statutory consumer rights in the UK, EU, or GCC where they apply.
11. Limitation of liability
To the fullest extent permitted by law: (a) neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill; and (b) Decolinker's total aggregate liability arising out of the Platform is capped at the greater of USD 100 or the total fees you paid to (or commissions you earned from) Decolinker in the 3 months before the event giving rise to the claim. These limits do not apply to liability for fraud, willful misconduct, death or personal injury caused by negligence, or any liability that cannot be limited by law.
12. Indemnification
You will defend and indemnify Decolinker, its officers, and employees against third-party claims, losses, and reasonable legal costs arising from: your content (including Merchant Content), your products, your promotional activity, your breach of these Terms, or your violation of law or third-party rights.
13. Suspension and termination
You may close your account at any time. We may suspend or terminate accounts that breach these Terms, create legal risk, or remain inactive for an extended period — with notice where practicable. On termination, validated commissions that are not connected to a breach will still be paid in the normal cycle; commissions attributable to fraud or material breach are forfeited. Sections that by nature survive termination (including 6.4, 7, and 10–15) survive.
14. Governing law and disputes
These Terms are governed by the laws of the State of Qatar, without regard to conflict-of-law rules. Disputes will be resolved by the competent courts of Qatar, except that either party may seek injunctive relief in any competent court, and nothing in this section deprives consumers of mandatory protections or home-court rights they hold under the laws of their country of residence (including in the EU and UK).
15. Changes to these Terms
We may update these Terms as the Platform evolves. For material changes we will give at least 14 days' notice by email or in-Platform notice before the new Terms take effect. Continued use after the effective date constitutes acceptance; if you do not agree, stop using the Platform and close your account.
16. Contact
Questions about these Terms: cogrowteam9@gmail.com, or use our contact form.